Thank you for shopping with us.

Here are the requirements for an eligible return:

• We accept returns within 30 days from the purchase date.
• We do not offer returns or refunds for these items: mobile/base antennas, earpieces/headsets, programming cables, parts, programming software, software licenses, FCC licenses, programming services and support services. *If you have a concern or issue with any of these items, please contact us for assistance.
• All products that are eligible for return, must be unused and in the original packaging.
• All returns are subject to a 20% restocking fee. Wholesale orders are subject to a 30% restocking fee.
• Store credits are an option, rather than a restocking fee. 
• We do offer prepaid, return shipping labels. All shipping charges (inbound and return) will be deducted from the customer’s refund. *This policy applies to our store credit return policy as well.
• Exchanges are accepted prior to the order being shipped. If an item is defective or damaged upon arrival, it will be repaired or replaced.
• Refunds are processed within 48 business hours of receiving the item back to our warehouse. The funds are typically sent back to your payment source within a few days. If you do not see the refund within 5 to 7 business days, then check with your financial institution for further assistance. 
• International orders can not be insured and are final-sale. We are not responsible for import fees or delivery delays. 
• eBay orders are not eligible for return. 
• Amazon-order returns are initiated through Amazon.

We appreciate your business and cooperation!